Terms of service
# TERMS OF SERVICE
**Last Updated: August 31, 2026**
Welcome to Lorvane. These Terms of Service (“Terms”) govern your access to and use of the Lorvane website, products, and services. Throughout these Terms, “Lorvane,” “we,” “us,” and “our” refer to Lorvane.
By accessing our website, placing an order, or using any of our services, you agree to these Terms. Please read them carefully before making a purchase.
## 1. ONLINE STORE TERMS
By using our website, you represent that you are at least the age of majority in your state, province, or country of residence, or that you have permission from a parent or legal guardian where required.
You may not use our products, website, or services for any unlawful or unauthorized purpose. You may not attempt to interfere with, damage, disrupt, or gain unauthorized access to our website or related systems.
## 2. PRODUCTS AND SERVICES
We make reasonable efforts to display our products, descriptions, colors, images, specifications, and other information as accurately as possible. However, the appearance of products may vary depending on your device, screen settings, manufacturing variations, or other factors.
We reserve the right to modify, discontinue, limit, or replace any product or service at any time, subject to applicable law.
All products are subject to availability.
## 3. PRICING
Prices displayed on our website are subject to change without notice. The price applicable to your purchase will generally be the price displayed at checkout when your order is submitted.
Discounts, promotional offers, coupon codes, and sales may be modified or discontinued according to their stated terms and applicable law.
Applicable taxes, shipping charges, and other fees will be displayed or calculated during checkout where required.
## 4. ORDERS
We reserve the right to refuse or cancel an order where reasonably necessary, including in cases of suspected fraud, payment issues, pricing or inventory errors, or violations of these Terms.
If we cancel an order after payment has been collected, we will issue any refund required under applicable law.
Customers are responsible for providing accurate billing, shipping, contact, and payment information when placing an order.
## 5. SHIPPING AND DELIVERY
Processing and delivery estimates provided on our website are estimates and are not guaranteed unless expressly stated otherwise.
Delivery times may be affected by circumstances outside our reasonable control, including carrier delays, customs processing, severe weather, holidays, transportation disruptions, or unusually high order volumes.
Customers are responsible for ensuring that the shipping address submitted with an order is complete and accurate. If you notice an error, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has entered fulfillment or shipped.
International customers may be responsible for customs duties, import taxes, or other charges imposed by their local authorities unless otherwise stated at checkout.
## 6. RETURNS AND REFUNDS
Lorvane offers a **30-day return and refund window**, subject to our Refund Policy and applicable law.
If an order is still processing and has not been shipped, you may request cancellation for a full refund. We cannot guarantee cancellation if fulfillment has already begun.
If an order has already shipped, we generally cannot process a return refund while the package is in transit. Once the package has been delivered, you may request a return in accordance with our Refund Policy. After the returned merchandise has been received and inspected, an eligible refund will be processed to the applicable payment method.
Items must satisfy the eligibility requirements stated in our Refund Policy. Nothing in these Terms limits any non-waivable consumer rights available under applicable law.
## 7. LOST, STOLEN, OR DAMAGED PACKAGES
If your package is lost, arrives damaged, or experiences a delivery issue, please contact us at **[CUSTOMER SUPPORT EMAIL]** as soon as possible.
Claims may require supporting information, such as photographs of damaged merchandise or packaging. Resolution of shipping issues will be handled according to our shipping/refund policies and applicable consumer law.
## 8. PAYMENT
By submitting payment information, you represent that you are authorized to use the selected payment method and authorize the applicable charges associated with your purchase.
Payments may be processed by third-party payment providers. Lorvane does not control all aspects of third-party payment processing and is not responsible for interruptions caused solely by those providers, except where otherwise required by law.
## 9. PROMOTIONS AND DISCOUNTS
Promotions, discounts, and special offers may be subject to additional terms, eligibility requirements, expiration dates, and product limitations.
Unless otherwise stated, promotional offers cannot be combined.
We reserve the right to correct promotional or pricing errors and to prevent fraudulent or abusive use of promotional offers, subject to applicable law.
## 10. ACCURACY OF INFORMATION
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, availability, or other information.
We reserve the right to correct errors and update information, subject to our obligations to customers and applicable law.
## 11. THIRD-PARTY SERVICES AND LINKS
Our website may contain links to or integrations with third-party websites, applications, payment providers, or services.
We are not responsible for the content, privacy practices, availability, or policies of independent third parties. Your use of third-party services may be governed by their own terms and policies.
## 12. INTELLECTUAL PROPERTY
Unless otherwise indicated, the Lorvane name, branding, website design, original graphics, written content, and other materials created or owned by Lorvane are protected by applicable intellectual-property laws.
You may not reproduce, distribute, sell, modify, or commercially exploit Lorvane-owned content without our prior written permission, except where permitted by law.
Third-party trademarks, product names, photographs, or other materials remain the property of their respective owners.
## 13. PROHIBITED USES
You may not use our website or services to engage in unlawful activity, commit or facilitate fraud, submit false information, distribute malicious software, interfere with website security, scrape or harvest information in violation of applicable law, impersonate another person, or otherwise misuse our services.
We may restrict access or cancel orders associated with fraudulent or abusive activity where permitted by law.
## 14. DISCLAIMER OF WARRANTIES
To the fullest extent permitted by applicable law, our website and services are provided on an “as available” basis. We do not guarantee that access to the website will always be uninterrupted, timely, secure, or error-free.
Any warranties that cannot legally be excluded or limited remain unaffected.
## 15. LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Lorvane and its owners, employees, affiliates, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website, services, or products.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.
## 16. INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold Lorvane harmless from claims, losses, liabilities, and reasonable expenses resulting from your unlawful use of our website, your violation of these Terms, or your infringement of the rights of another person.
## 17. PRIVACY
Your submission and use of personal information through our website is governed by our Privacy Policy.
Please review our Privacy Policy to understand how personal information is collected, used, and handled.
## 18. CHANGES TO THESE TERMS
We may update these Terms periodically. When changes are made, the revised Terms will be posted on this page with an updated “Last Updated” date.
Changes will apply prospectively except where otherwise permitted or required by law.
## 19. SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will continue in effect.
## 20. GOVERNING LAW
These Terms will be governed by the laws applicable to **[YOUR STATE/COUNTRY]**, without regard to conflict-of-law principles, except where mandatory consumer-protection laws provide otherwise.
## 21. CONTACT INFORMATION
Questions regarding these Terms of Service may be sent to:
**Lorvane**
Email: lorvanehelp@gmail.com
By accessing our website or purchasing from Lorvane, you acknowledge that you have read and agree to these Terms of Service.